Last Updated: January 2026

Who we are

Our website address is: crystalbantel.com

This business operates under the name Your Tech Fairy.
It is legally registered in Winnipeg, Manitoba, Canada, and currently operating out of Charlottetown, Prince Edward Island, Canada.

If you have questions about this policy, you can contact us at:
[email protected]

Lawful basis for processing (GDPR compliance)

We only collect the information we actually need to run our business and deliver our services.

We process personal data under one or more of the following lawful bases:

- Consent: when you join our email list, submit a form, or opt in to receive communications

- Contractual necessity: when processing is required to deliver products, services, or program access you have purchased

- Legitimate interests: to operate, improve, and protect our business, website, and services

- Legal obligations: where we are required to retain information for legal, tax, or regulatory purposes

Information you voluntarily provide

You may provide personal information when you:

- Fill out a form (contact forms, applications, intake forms, surveys)

- Join our email list or download a free resource

- Purchase a product, service, or program

- Create an account or profile inside our client portal

- Communicate with us by email or messaging

This information may include your name, email address, business name, payment-related details, and any information you choose to share in forms or messages.

We use this information to:

- Deliver products, services, and program access

- Communicate with you about what you signed up for

- Provide support and client care

- Send relevant emails, updates, and marketing you have opted into

- Improve our offers, systems, and content

Client accounts and profiles

If you join a program or service that includes a portal or dashboard, we store the information you provide in your client profile so you can access your materials and we can support you properly.

You can request updates or deletion of your profile data at any time, except where we are required to retain records for legal, financial, or security purposes.

Payments

Payments are processed through secure third-party payment providers, Paypal and Stripe.

We do not store your full credit card details on our servers, even when you are enrolled in automatic monthly billing. That is entirely taken care of via within the very secure platform of Stripe.

Payment processors handle your billing information according to their own privacy and security policies.

Email communication

If you join our email list, we store your name, email address, and engagement data (such as opens and clicks).

You can unsubscribe at any time using the link at the bottom of any email.

We do not sell, rent, or trade email addresses.

Cookies and tracking technologies

Our website and platform may use cookies and similar technologies to:

- Ensure the site functions properly

- Remember preferences

- Understand how visitors use the site

- Support analytics and marketing performance

- Cookies do not give us access to your computer or personal files.

You can adjust your browser settings to refuse cookies if you prefer, though some site features may not function as intended.

Analytics and tracking

We may use analytics tools to understand how visitors interact with our website, emails, and content.

This data is aggregated and used to improve user experience, content quality, and business decisions. It does not personally identify you.

Embedded content and third-party tools

Some pages may include embedded content (such as videos or forms) or integrations with third-party tools.

These services may collect data according to their own privacy policies. Interacting with embedded content is similar to visiting those platforms directly.

International data transfers

Our business operates using third-party tools and platforms that may store or process data outside of your country, including outside the European Union.

When this occurs, we take reasonable steps to ensure your data is handled securely and in accordance with applicable data protection laws.

Who we share your data with

We do not sell or share your personal information.

We only share data with trusted service providers who help us operate our business (such as email delivery, payment processing, hosting, or platform services), and only to the extent necessary for them to perform their function.

How long we retain your data

We retain personal data only as long as necessary to:

- Provide services and access you requested

- Maintain business and financial records

- Meet legal and regulatory obligations

- Ensure platform security and integrity

You may request deletion of your data, subject to these requirements.

Your rights over your data (GDPR compliance)

If you are located in the European Union or United Kingdom, you have the right to:

- Access the personal data we hold about you

- Request correction of inaccurate or incomplete data

- Request deletion of your personal data, subject to legal and contractual obligations

- Restrict or object to certain processing of your data

- Withdraw consent at any time for marketing communications

- Request a copy of your data in a portable format

You may exercise these rights by contacting [email protected].

You also have the right to lodge a complaint with your local data protection authority if you believe your data has been handled improperly.

If you are outside of the European Union or United Kingdom, you have the right to:

- Request access to the personal data we hold about you

- Request corrections to inaccurate information

- Request deletion of your personal data, where applicable

To make a request, email [email protected].

Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes in our business, systems, or legal requirements.

The most current version will always be posted on this page. You'll find the date of the most recent update at the top of this page.